Frequently asked questions
Everything about MASS Connection
The platform, access conditions, data protection and the upcoming offer.
The platform
What is MASS Connection for?
The platform connects the needs of African territories with the solutions, expertise and funding available. It extends the African Market for Space Solutions all year long.
How is it different from a directory?
Information is structured into business objects — needs, solutions, projects, funding criteria — then verified before publication, which makes matches genuinely usable.
Who validates published content?
Controllers review every publication. They publish it, request a justified correction, or reject it while explaining their decision.
Access and accounts
Who can join the platform?
Local authorities, companies, investors and funders, consultants and experts, as well as country and city representatives with verifiable information.
Can I belong to several organisations?
Yes. A personal account can be attached to several organisations, with a different role in each of them.
How are roles managed?
Each organisation assigns roles to its members. Permissions are enforced on the server, not merely hidden in the interface.
Data and privacy
Is my confidential information published?
No. Only information intended for the public area is visible; everything else stays inside your workspace.
How are introductions framed?
A contact request must be justified and then accepted. Until it is, no contact details are exchanged.
Can I have my data corrected or deleted?
You may request access, correction, restriction or deletion of your data under the conditions set by applicable regulations.
Offer and pricing
Is the platform paid?
Public browsing is free. Organisation workspaces and support will be offered at commercial launch.
Is any payment requested today?
No. No payment is requested during this first release.
How can I prepare?
Gather a description of your organisation, your priority needs or solutions, your areas of intervention and the people to attach to your workspace.
Can't find your answer?
The help centre explains how everything works step by step, and the team remains reachable.